I worked for Norma at the G4S managed Palmetto Youth Academy in Manatee. It is a 48 bed facility for boys ages 15-17 that are delinquent. Norma and I clicked immediately. She has to be aware of so many details to manage the facility. She's responsible from all the minor to major details in the running of the facility from the parents, youth and staff that are involved on a daily basis. Norma does all of this management with humor, passion and grace. She's firm, fair and tender all in one sentence. Norma has finished her bachelor's degree and is now starting her masters degree (in her spare time??) She called me and requested head shots to commemorate her recognition. She warned me that she "hates" having her photo taken. We set up the studio and had Norma over for dinner. Of course, Bryan was a positive distraction as he smiled and tossed toys out of his play yard at her.
Norma has a special quality about her that allows her to mediate all of the youth and staff concerns that are presented to her on a daily basis. She reminds all of the staff to "stay in their own lane" as the job expectations can get muddled in such a high stress environment. It was my honor to help her with head shots for her award. She sincerely deserves the recognition for all of the hours listening to youth and families and helping guiding them towards better decision making in their lives. One of the youth would call her momma Norma and she extends that care to her staff as well as the students. Congratulations to you Norma for being recognized internationally for your work!! Best wishes with pursuit of your masters degree. And we are ready to fire up the grill -anytime!!